Retention Manager / 5 days ago

Trading and Market Analysis

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Job Description:

📢 We’re Hiring: Retention Manager (Sales) – Forex Broker | Business Bay, Dubai

Are you an experienced sales professional in the forex industry looking for your next big move? We’re hiring Retention Managers to join our fast-paced, high-performing sales floor in Business Bay, Dubai.

🔹 About Us:

We are a reputed and fast-growing forex brokerage firm, catering to a global client base. with a strong presence in the Middle East, Europe and Asia, our Dubai office is the heart of our international operations.

🎯 What We Offer:

• Fixed monthly salary + High Incentives (based on revenue performance)

• Legal UAE visa and employment benefits

* Opportunity to grow into leadership roles in our expanding Dubai team

If you’re passionate about sales, have solid forex experience, and thrive in a high-energy environment, we want to hear from you!

📩 To apply: Send your CV on our WhatsApp +971 545656274

Requirments:

🔹 Role: Retention Manager (Sales)

Location: Business Bay, Dubai

Experience Required: 6 months – 4 years in forex/CFD/Binary Options sales (retention)

Employment Type: Full-Time | On-site

Responsibilities:

🔧 Key Responsibilities:

• Engage with existing funded clients to increase trading activity and retention.

• Build long-term relationships through consultative and proactive account management.

• Provide market updates, analysis, and support on trading platforms and tools.

• Upsell services and promote trading advantages to active clients.

• Handle objections, resolve queries, and maximize client lifetime value.

• Meet and exceed monthly KPIs and revenue targets.

Skills

✅ Must-Have Skills:

• Forex industry experience in retention/client handling is mandatory.

• Excellent communication and negotiation skills (English fluency required).

• Understanding of trading instruments: forex, commodities, indices, and crypto.

• Target-driven mindset with a passion for performance-based growth.

• Familiar with trading platforms (MT4/MT5) and CRM tools.

• Ability to handle pressure in a high-performance sales environment.

• Multi-lingual skills (Arabic, Spanish, French, or Hindi) are a strong plus.